Legal

Terms of Service

Last updated May 23, 2026 • Effective May 23, 2026

1. Welcome

These Terms of Service ("Terms") govern your use of IntiSafe, a software platform for intimacy coordination workflow. IntiSafe is operated by CINTIMA LLC, a California limited liability company ("IntiSafe," "we," "us," or "our").

By creating an account, accessing the platform, or using any IntiSafe service, you ("you" or "User") agree to be bound by these Terms. If you do not agree, do not use the platform.

We've tried to write these Terms in plain language. Where legal terms are necessary, we've kept them as direct as possible.

2. Who Can Use IntiSafe

To use IntiSafe, you must:

  • Be at least 18 years old

  • Have the legal authority to enter into binding agreements

  • Provide accurate registration information

  • Comply with these Terms and all applicable laws

IntiSafe is built for intimacy coordinators, production professionals, and authorized production stakeholders. While anyone meeting the above criteria may create an account, the platform is designed for professional use in film and television production contexts. By using IntiSafe, you represent that your use is for professional or educational purposes related to film, television, or live production, and not for any purpose that would constitute a misuse of performer or production information.

  1. Your Account

You are responsible for:

  • Maintaining the confidentiality of your account credentials and recovery phrase

  • All activity that occurs under your account

  • Notifying us immediately of any unauthorized access at support@intisafe.app

  • The accuracy of information you provide

About recovery phrases. IntiSafe uses end-to-end encryption. Your recovery phrase is the only way to access your encrypted data on a new device. We cannot recover your data if you lose your recovery phrase. This is a feature of the encryption model, not a limitation we can override.

4. Pricing and Billing

4.1 Early Access

IntiSafe's Early Access program is priced at $99 USD for six (6) months of full platform access, limited to the first 50 subscribers. Early Access is a one-time payment — it does not auto-renew.

4.2 When Early Access Begins

Platform access opens July 2026. Your six-month Early Access period begins on the date you first log into the platform — not the date of payment. If the platform launch is delayed, your access period will not begin until you can actually use the platform.

4.3 Standard Subscription

After the first 50 Early Access seats are filled, IntiSafe is available by standard monthly subscription at $69 USD per month, billed monthly. There are no annual contracts and no long-term commitments.

Pausing and resubscribing. You may pause your subscription at any time. Pausing stops future billing immediately. You may resubscribe at any time at the then-current monthly rate.

Your data when paused or inactive. If your subscription is paused or your account is otherwise inactive, you retain read-only access to all of your projects and documents. You may download your data at any time, regardless of subscription status.

4.4 Refunds

Early Access — before your access begins: You may request a full refund at any time before you first log into the platform by contacting us at support@intisafe.app.

Early Access — after your access begins: Refunds are not generally available, but we will consider reasonable requests case-by-case in good faith.

Standard monthly subscriptions: Charges for the current billing period are non-refundable. Canceling or pausing stops future charges immediately.

4.5 Taxes

Prices listed do not include applicable taxes. You are responsible for any taxes, duties, or fees imposed by your jurisdiction.

4.6 Pricing Changes

We will provide at least thirty (30) days' advance notice of any changes to standard subscription pricing before they affect your account.

5. Your Data and Content

5.1 You Own Your Content

You retain all rights to the content you upload to IntiSafe — including scripts, scene notes, rider documentation, performer information, production reports, and any other materials ("Your Content"). We do not claim ownership of Your Content.

5.2 What We Can Do With Your Content

To provide the service, you grant IntiSafe a limited license to store, process, and transmit Your Content as necessary to operate the platform. This license is strictly limited to operational purposes. We do not use Your Content for marketing, training AI models, advertising, or any purpose unrelated to providing the service to you.

5.3 End-to-End Encryption

IntiSafe is designed with end-to-end encryption. Your Content is encrypted on your device before it reaches our servers. We cannot read the contents of your encrypted data and cannot produce it in readable form for any purpose, including in response to legal requests. We may be compelled by legal process to produce encrypted data stored on our servers; however, because that data is encrypted on your device, we cannot produce readable content — only ciphertext — regardless of any legal demand.

5.4 Data Accuracy and Lawful Use

You represent that:

• You have the authorization to upload and process all content you submit, including production materials received in the course of a professional engagement

• Your use of IntiSafe complies with all applicable laws, including data protection laws

• You have obtained any necessary consents from individuals whose information appears in Your Content (including performers, production personnel, and other parties)

• You will not upload content that is unlawful, infringes third-party rights, or violates the privacy rights of others

5.5 Sensitive Information

IntiSafe is designed to handle sensitive information related to intimacy coordination workflow. You acknowledge that:

• You are responsible for ensuring your use of the platform complies with any applicable employment agreements, union rules (including SAG-AFTRA standards), production contracts, and confidentiality obligations

• IntiSafe is a tool, not a replacement for professional judgment, legal advice, or compliance with industry standards

• You will not rely on IntiSafe as a substitute for proper consent processes, legal documentation, or production protocols

5.6 Security and Breach Notification

We implement and maintain reasonable technical and organizational security measures designed to protect Your Content. In the event of a security incident that results in unauthorized access to or disclosure of your personal information that is not protected by end-to-end encryption, we will notify you as required by applicable law, including California Civil Code § 1798.82, without unreasonable delay.

6. Acceptable Use

You agree not to:

• Use IntiSafe for any unlawful purpose

• Upload content you are not authorized to access or process, or that you have not received in the course of a legitimate professional engagement

• Attempt to reverse-engineer, decompile, or circumvent the platform's security

• Interfere with the operation of the platform or other users' use of it

• Use automated systems to access the platform except as expressly permitted

• Resell, sublicense, or redistribute access to your account

• Use the platform to harass, harm, or violate the rights of any person

• Misrepresent your identity or affiliation

We reserve the right to suspend or terminate accounts that violate these rules.

7. Intellectual Property

7.1 Our IP

IntiSafe — including the software, design, logo, name, documentation, and underlying technology — is owned by CINTIMA LLC and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to our IP except the limited right to use the platform as described in these Terms.

7.2 Feedback

If you send us feedback, suggestions, or feature requests, we may use them freely without obligation to you. You grant us a perpetual, royalty-free license to use such feedback to improve the platform. We do not acquire ownership of your feedback by virtue of this license.

7.3 Copyright Claims (DMCA)

IntiSafe complies with the Digital Millennium Copyright Act (DMCA). If you believe content on the platform infringes your copyright, send a notice to support@intisafe.app including: a description of the copyrighted work; where the infringing material is located; your contact information; a good-faith belief statement; a statement under penalty of perjury that the notice is accurate; and your signature. We will review valid notices and respond as required by law.

8. Privacy

Our handling of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using IntiSafe, you also agree to the Privacy Policy.

9. Service Availability and Changes

9.1 Reliability

We work to keep IntiSafe available and functional, but we do not guarantee uninterrupted access. The platform may be unavailable due to maintenance, updates, technical issues, or causes beyond our control.

9.2 Platform Changes

We may add, modify, or remove features over time. We will provide reasonable notice of material changes that significantly affect your use of the platform.

9.3 Beta and Pre-Release Features

Some features may be offered as beta, preview, or pre-release. These features are provided "as is" and may be changed or removed without notice.

10. Force Majeure

Neither party will be liable for any failure or delay in performance caused by circumstances beyond that party's reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government action, power or internet outages, epidemics, pandemics, or failure of third-party infrastructure providers. The affected party will notify the other promptly and will resume performance as soon as reasonably practicable. This section does not excuse obligations to make payments already due.

11. Termination

11.1 By You

You may stop using IntiSafe and close your account at any time. If you cancel during a paid period, refunds are governed by Section 4.4.

11.2 By Us

We may suspend or terminate your account if you violate these Terms, fail to pay applicable fees, or engage in conduct that creates risk for IntiSafe or other users. Where reasonable, we will provide notice and an opportunity to address the issue first.

11.3 Your Records After Termination

IntiSafe treats your production documentation as legal records. Following any account closure — whether by you or by us — your projects will remain accessible in read-only mode. You may export your data in PDF or JSON format at any time, including after account closure, at no charge. IntiSafe will not delete your project data without your affirmative written request. If you request deletion of your data, we will complete that deletion within thirty (30) days and confirm in writing.

12. Disclaimers

IntiSafe is provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or trade usage.

We do not warrant that the platform will be error-free, uninterrupted, secure against all threats, or meet your specific requirements. You are responsible for evaluating whether IntiSafe is appropriate for your use case.

13. Limitation of Liability

To the maximum extent permitted by law:

• IntiSafe will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use of the platform

• Our total aggregate liability for any claim arising from or related to these Terms or your use of IntiSafe is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred dollars ($100)

Some jurisdictions do not allow certain limitations on liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

14.1 By You

You agree to indemnify and hold harmless CINTIMA LLC, its members, employees, and affiliates from any claims, damages, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms

• Your violation of any law or third-party right

• Content you upload to the platform

• Your use of the platform in connection with any production, performer, or third party

14.2 By IntiSafe

IntiSafe will defend you against any third-party claim alleging that the IntiSafe platform, as provided to you and used in accordance with these Terms, infringes any third-party intellectual property right. IntiSafe will pay resulting damages and costs finally awarded or agreed in settlement, provided you: (a) promptly notify IntiSafe of the claim; (b) give IntiSafe sole control of the defense and any settlement; and (c) provide reasonable cooperation at IntiSafe's expense. This obligation does not apply to claims arising from Your Content, your modifications to the platform, or your use of the platform in combination with third-party materials not provided by IntiSafe.

15. Disputes and Governing Law

15.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

15.2 Venue

Any dispute not subject to arbitration under Section 15.3 will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.

15.3 Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Binding Arbitration. Except for disputes that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or your use of IntiSafe will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court. Arbitration will be conducted in Los Angeles County, California, or by videoconference at the election of either party if the amount in dispute does not exceed $10,000. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. YOU AND INTISAFE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If a court finds this class action waiver unenforceable, the arbitration agreement in this Section will not apply to that claim.

Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to support@intisafe.app within thirty (30) days of the date you first create an account. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you via email or through the platform at least thirty (30) days before the changes take effect. Your continued use of IntiSafe after changes take effect constitutes acceptance of the updated Terms.

If you do not agree to updated Terms, you must stop using the platform before the effective date.

17. Miscellaneous

Entire agreement. These Terms (together with the Privacy Policy and any other documents referenced herein) constitute the entire agreement between you and IntiSafe with respect to the subject matter hereof.

Severability. If any provision is found unenforceable, the remainder of these Terms continues in full force and effect.

No waiver. Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a sale, merger, acquisition, or reorganization without your consent.

No agency. Nothing in these Terms creates a partnership, joint venture, employment relationship, or franchise between you and IntiSafe.

18. Contact

Questions about these Terms? Contact us at:

CINTIMA LLC — support@intisafe.app